• How do I contact an author?
• How do I submit a manuscript?
• How can I get permission to photocopy part of a book published by Long & Silverman Publishing, Inc. for classroom use?
• Can I quote from an L&S book?
• I am a bookseller located outside of the United States and Canada. How can I order an L&S title for resale?
• I am a bookseller located in the United States or Canada. How can I order an L&S title for resale?
• As an individual, how do I order a book published by L&S?
• How do I return or exchange items?
• What is the Standard Address Number (SAN) for L&S?

How do I contact an author?

It is our policy not to reveal author information. However, we are happy to forward email on your behalf. You should direct your email to our publicity department with the author’s name in the subject line.

How do I submit a manuscript?

Due to the volume of material received, L&S cannot accept unsolicited manuscripts or manuscripts that do not come through a literary agent. All editorial inquiries from established literary agents should be emailed to the editorial department.

How can I get permission to excerpt part of a book published by Long & Silverman Publishing, Inc. in my own work or publication?

All books, articles and materials published by Long & Silverman Publishing, Inc. are fully protected under the copyright laws of the United States, Canada, the United Kingdom and all British Commonwealth countries, as well as all other countries that are members of the International Copyright Union, the Pan-American Copyright Convention and the Universal Copyright Convention.

It is a legal requirement to obtain written permission to reproduce any L&S work in any form. Please be aware that “Fair Use” is based on how the text is used, and not the number of words. If you have any question as to whether or not the material qualifies as fair use, you must contact us in advance.

We grant permissions only in writing upon receipt of detailed written requests. You may email or fax your request to the attention of the Permissions Department at (509) 275-9448. You should note that immediate requests mandate additional charges that will vary. It is therefore imperative that you begin the permissions process as early as possible.

Guidelines for Submission of Permissions Requests:
The following information is required:

1. Title and author of the book you wish to use.
2. ISBN number of the book you wish to use.
3. Excerpt(s) you wish to use, including page numbers. Photocopies are not required.
4. State the proposed use. For example, if in a publication, state the author, title, publisher and proposed date of publication in which the material will be used. We do not allow changes to the original work(s).
5. Rights you are seeking–North American, world English, U.S. only, etc.
6. Approximate size of the first printing and price of the book.
7. Your detailed contact information, including phone number.
8. Please provide any other information that may be important in evaluating your request, such as its purpose or its source, e.g., a non-profit institution.

Incomplete requests will not be processed. It will take approximately 3 weeks from the date of your request to receive a response. The time frame varies depending on the number of requests waiting to be processed. Each request is evaluated on an individual basis and in most cases a fee will be charged. As a policy, we do not discuss fees prior to permission being granted.

All requests should be directed to:

How can I get permission to photocopy part of a book published by Long & Silverman Publishing, Inc. for classroom use?

We need the following information:

1. Title and author of the book you wish to use.
2. Exact material you wish to use, including page numbers. Photocopies are not required.
3. Course in which the material will be used, the professor’s name and the approximate enrollment.
4. College or university where the course will be taught.
5. Term–fall, winter quarter, spring, etc.
6. Detailed contact information, including phone number.

Incomplete requests will not be processed. Our fees are calculated by charging a set fee per page, per number of pages used, per number of students. It will take approximately 3 weeks from the date your request is received to be processed. It can take 4 to 5 weeks during the peak periods that precede the spring and fall semesters.

All other requests should be directed to:

Can I quote from an L&S book?

No part of an L&S book may be reproduced without written permission from L&S, except in the case of brief quotations embodied in articles or critical reviews.

Any permission requests should be directed to:

I am a bookseller located outside of the United States and Canada. How can I order an L&S title for resale?

If you have an account with Long & Silverman Publishing, please fax a purchase order to (509) 275-9448 or submit it via email. Purchase orders must include customer's complete billing & shipping addresses, including postal codes. Also, please include a contact name, telephone number, fax number and email address.

If you do not have an established account with L&S, prepayment is required. L&S accepts Visa, Master Card, American Express, wire transfer, or bank check (US FUNDS ONLY). L&S does not accept Travelers Cheques. Please email our sales department with any questions.

A note on international shipping:

Freight forwarders are preferred but not required on foreign orders. If there is no freight forwarder, L&S will ship your order via FedEx International. All freight is paid by the customer. Returns will not be accepted.

I am a bookseller located in the United States or Canada. How can I order an L&S title for resale?

Please contact Biblio Distribution, Inc. to submit your purchase order using the information below.

As an individual, how do I order a book published by L&S?

L&S books are available from our author websites and sold at most bookstores, online, or in your neighborhood. If a store does not have the book you are looking for in stock, they will usually special order it for you.

Locating a bookstore

To find a bookstore near you, visit the American Booksellers Association listing of bookstores nationwide at www.bookweb.org or www.booksense.com.

Ordering direct from L&S

If you are unable to obtain a copy through your customary source (again, most booksellers will special-order a title they do not have in stock), you may order directly from the publisher by calling (800) 99-LSPUB (57782) and using American Express, MasterCard, Visa or by mailing your order directly to L&S:

Please enclose $4.00 for the first copy ordered and 75¢ for each additional copy to cover shipping and handling fees. Please also include the applicable city and state sales tax if you live in Nevada.

Expedited Ordering Information

Please note that to fulfill orders for overnight and second day shipping we must receive your online order by 2:30 pm EST, Monday - Friday. Orders received after 2:30 pm EST will be processed the following business day. Overnight and Second day shipping are available only within the Continental United States.

Shipping Rates

Shipping Method	Shipping Rate	Minimum Order
Standard Shipping	$4.95	$0.01
	$5.95	$20.01
	$6.95	$40.01
	$7.95	$60.01
	$8.95	$80.01
	$10.95	$100.01
	$13.95	$150.01
	7% of total	$200.01
Second Business Day	$9.95	$0.01
	$10.95	$10.01
	$11.95	$25.01
	$12.95	$50.01
	$13.95	$60.01
	$14.95	$70.01
	$15.95	$80.01
	$16.95	$90.01
	$17.95	$100.01
Next Business Day	$14.95	$0.01
	$15.95	$10.01
	$16.95	$25.01
	$17.95	$50.01
	$18.95	$60.01
	$19.95	$70.01
	$20.95	$80.01
	$21.95	$90.01
	$22.95	$100.01
Alaska & Hawaii - Minimum Shipping Charge of $6.95; For orders over $60.00 shipping charges will be 15% of total order.

How do I return or exchange items?

Any L&S book in print may be returned without permission, freight prepaid and in saleable condition with proper documentation for full credit after 120 days from invoice date. Books returned after one year of invoice and books returned without proper documentation (see definition of full credit below) will be credited at a 65% discount. When we receive returns containing 3 or more unsaleable items, we will fax you a notification form. You will have 15 days to claim the books; after 15 days they will be donated.

Important Notes:

1. Credit for returns will be applied to your account balance or against future purchases. There are NO cash refunds.
2. Shipments will not be made to past due accounts.
3. Please examine our invoices and shipments carefully and report any discrepancies. Notice of shortage or non-receipt must be made within thirty days of the shipping/invoice date for domestic shipments; sixty days for foreign.
4. All annuals and calendars must be returned no later than three months after the succeeding edition is published.
5. “In print” means the edition in our current catalog.
6. “Saleable condition” means a book undamaged in any way, shape or form.
7. Books damaged in transit are not the responsibility of the publisher. Please make claim to carrier.
8. “Full credit” means we will credit your account for the purchase price. The following documentation must accompany each return for full credit: invoice number, date, title, list price and your account number. Returns not accompanied by this information will be credited at a 65% discount. There are NO cash refunds.
9. “Without permission” means no L&S authorization required.
10. “After 120 days” means that you must hold the books you ordered for that designated time period. Please include a packing slip with every shipment. Books not eligible for credit will be donated after 15 days or returned at your expense.

Books may be shipped via Parcel Post (book rate) prepaid or UPS prepaid to:

What is the Standard Address Number (SAN) for L&S?

Long & Silverman's Standard Adress Number is 255 - 8122.