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Long & Silverman Publishing, Inc.
800 N. Rainbow Boulevard
Suite 208
Las Vegas, NV 89107

TEL: (888) 902-2766
FAX: (509) 275-9448

Copyright © 20032014
Long & Silverman Publishing, Inc.
All rights reserved.


Trade Shows and Conventions

Be sure to stop by the L&S kiosk at the next trade show in your area. Our Event Calendar contains a list of events we attend.

Account Orders

If you are a bookseller located in the United States or Canada, please contact Biblio Distribution, Inc. to submit purchase orders using the information below.

Biblio Distribution, Inc.
A National Book Network Sister Company
5200 NBN Way
Blue Ridge Summit, PA 17214

Telephone: (800) 462-6420
Fax: (800) 338-4550
You may also email your request to custserv@nbnbooks.com.

For information on international and non-trade retail account orders with L&S, choose from the following sections:


International and Non-Trade Ordering Information
Discount schedule:
4–499 copies: 40% prepaid: 55%
500+ copies: 50% prepaid: 65%
Shipping:

FOB Grawn, MI. We ship the least expensive way available unless you specify otherwise on your order. It is our policy to provide proof of delivery with each invoice. Drop ship orders are subject to a fee of $5.00 per invoice.

Payment:

Terms are net 30 days.

Note: All prices and delivery dates are subject to change without notice. We will backorder only new titles and backlist books that we expect to restock within 90 days.

New Accounts

New accounts can be opened by prepaying with your initial order and sending us a signed copy of the L&S Credit Application. For more information, please call our Customer Service representatives at (888) 902-2766.

Credit Applications

If you are interested in opening an account with L&S, please download a credit application and fax it to (509) 275-9448. You may call us with any questions at (888) 902-2766.

Return Policy

Any L&S book in print may be returned without permission, freight prepaid and in saleable condition with proper documentation for full credit after 120 days from invoice date. Books returned after one year of invoice and books returned without proper documentation (see definition of full credit below) will be credited at a 65% discount. When we receive returns containing 3 or more unsaleable items, we will fax you a notification form. You will have 15 days to claim the books; after 15 days they will be donated.

Important Notes:
  1. Credit for returns will be applied to your account balance or against future purchases. There are NO cash refunds.
  2. Shipments will not be made to past due accounts.
  3. Please examine our invoices and shipments carefully and report any discrepancies. Notice of shortage or non-receipt must be made within thirty days of the shipping/invoice date for domestic shipments; sixty days for foreign.
  4. All annuals and calendars must be returned no later than three months after the succeeding edition is published.
  5. “In print” means the edition in our current catalog.
  6. “Saleable condition” means a book undamaged in any way, shape, or form.
  7. Books damaged in transit are not the responsibility of the publisher. Please make claim to carrier.
  8. “Full credit” means we will credit your account for the purchase price. The following documentation must accompany each return for full credit: invoice number, date, title, list price and your account number. Returns not accompanied by this information will be credited at a 65% discount. There are NO cash refunds.
  9. “Without permission” means no L&S authorization required.
  10. “After 120 days” means that you must hold the books you ordered for that designated time period. Please include a packing slip with every shipment. Books not eligible for credit will be donated after 15 days or returned at your expense.

Books may be shipped via Parcel Post (book rate) prepaid or UPS prepaid to:

Long & Silverman Publishing, Inc.
800 North Rainbow Boulevard, Suite 208
Las Vegas, NV 89107-1103

If you have any questions, please contact our Customer Care Department by email or by phone at (888) 902-2766.